Wow! Family matters to our success at work

Please take this time to extend my Wow! to your families, for supporting your work and our company.

Here’s our “wow” for this week: To our families, and even our friends, I am sending you this “WOW!” because of your flexibility and understanding. You never signed up to be part of a global company, with your loved one often working crazy hours. I appreciate your support.

Why is this “wow!”? What the people close to us think, say and do โ€ฆ especially those who love usโ€ฆ can have a strong impact on how successful we are at our work. So it seems we must have very supportive families because 2008 was one crazy year! THEY deserve a โ€œWow!โ€

Why is it important? Expressing ourselves โ€“ through work – in a way that adds values for our colleagues and customers may not offer so clear a benefit to those who are near or dear to us. Our friends and family are not our customers. Sure, they want us to be happy in our work. But they also want some things that may have to wait when work does not readily supply it. If our work roles are fulfilling in a way that also brings benefit to our family, while also being aligned with Strategy, the result to the company is successโ€ฆwhich then cycles back through usโ€ฆto them.

In 2008 we experienced a variety of mis-alignments. In fact, it felt like a strong upheaval. Thanks to all of you who did not whine or take advantage during this time.

In 2009 weโ€™ll be more systematic in the way we stay aligned. It will require your participation. With this new plan we shall better align what we want with what our roles are, and better align (and clarify) our roles with what is best for the companyโ€™s success.

Congrats (and Thank you!) to those near to us! Let them know that success will be shared.

Wow! Building Trust

We had an interesting week. Most of us had our “heads down” …working with great focus to meet deadlines; moving fast – yet in a managed way. We’ve made some great inroads! But we’ve faced many distractions as well; the toughest caused by promises made, then not kept. We’ve also had new people come and go over the last week or two. Both are a huge time sinks for the company, and tear at our finances and emotions. You all have suffered when I am being taken advantage of. I am sorry for that, and I’m doing the internal work to have that not happen. What have I learned? To get back to our core team; to focus on and nurture the people that share the values set at the top of this company and who are sure to succeed in a pay for performance culture. Those who build value for this company WILL BE SUCCESSFUL- individually and as part of our team.

GOOD NEWS! We do have this strength within the team. I can select only one of you for this email. The person this email goes to has exhibited time and again that he cares about the company. At times he’s gone unnoticed for it. Today I will shout about how impressed I am…

This week’s “Wow!” goes to ——— for keeping an eye on our company even during a recent break.

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