Wow! Family matters to our success at work

Please take this time to extend my Wow! to your families, for supporting your work and our company.

Here’s our “wow” for this week: To our families, and even our friends, I am sending you this “WOW!” because of your flexibility and understanding. You never signed up to be part of a global company, with your loved one often working crazy hours. I appreciate your support.

Why is this “wow!”? What the people close to us think, say and do … especially those who love us… can have a strong impact on how successful we are at our work. So it seems we must have very supportive families because 2008 was one crazy year! THEY deserve a “Wow!”

Why is it important? Expressing ourselves – through work – in a way that adds values for our colleagues and customers may not offer so clear a benefit to those who are near or dear to us. Our friends and family are not our customers. Sure, they want us to be happy in our work. But they also want some things that may have to wait when work does not readily supply it. If our work roles are fulfilling in a way that also brings benefit to our family, while also being aligned with Strategy, the result to the company is success…which then cycles back through us…to them.

In 2008 we experienced a variety of mis-alignments. In fact, it felt like a strong upheaval. Thanks to all of you who did not whine or take advantage during this time.

In 2009 we’ll be more systematic in the way we stay aligned. It will require your participation. With this new plan we shall better align what we want with what our roles are, and better align (and clarify) our roles with what is best for the company’s success.

Congrats (and Thank you!) to those near to us! Let them know that success will be shared.

Wow! Getting to core team w/ core values

This Wow! is again for many, although fewer than before. It is for the team remaining after reorganizing: a core, value-sharing team. A team that rallied to stop the bleeding caused by misguided employees, contractors and vendors. This core team includes me, and our officer and advisors. We are a team that thrives by adding value and is motivated by pay for performance.

Here’s our “wow” for this week: I am sending you this “WOW!” because you continue to think about your work through the eyes of the customer, whether that is me, this company or our end-customer or client. You do not say “can’t” and you pick up through cracks even if you did not drop what is hidden there. You are stewards of our assets and idea-generators for our future.

Why is this “wow!”? Fraud is on the rise all over the World (per a recent WSJ article employee fraud has grown significantly). It isn’t just us. But it has happened to us. I take responsibility for it, and have learned from it. I am wowed by the remaining team rallying around our Strategy with a keen eye for what needs to be done to be stable and move forward. I am thrilled by all who have sent your personal statements about what you believe. Your values are well-aligned with mine. Continue reading “Wow! Getting to core team w/ core values”

Wow! When the team helps develop great connections

This week’s “Wow!” goes to a person who is brand new to our team and in fact we’ve only held one one-on-one conversation. So, this email is one of several fast actions taken because of what was triggered during this call. The nature of that call is worth sharing and that is why it earns a place as this week’s “Wow!” The person on the other end of that call was ———-.

Here’s our “wow” for this week: “WOW!” , adding value was on your mind when we talked, and although we couldn’t know where the conversation would lead when we started, as there was no real agenda other than some questions about our agreement, your aim was served…and C-Secure Systems will be stronger because of it.

Why is this “wow!”? Without giving too many details but to answer the questions of those of you who are now thinking “What happened on that call?!” … We discussed each of our company’s purposes and markets so that we could determine if there was any conflict in our working together and, if not, then what type of non-disclosure agreement would best suit. But what happened then is more than the signing of an NDA.

Continue reading “Wow! When the team helps develop great connections”

Wow! Mentoring the leader

Some of you have heard a lot about our company officer ——— and are unsure what his role is. Here’s the deal: other than being extraordinary (which is a characteristic and not a role), he is a professional and personal mentor to me. He has vast experience in leading and mentoring. He offers a fabulous mix of bedside manner and discipline that has served me and our company well. He also “gets” both of the businesses we run, Abrige and C-Secure Systems, and continuously networks to uncover market needs and generate leads.

Here’s our “wow” for this week: “WOW!”, for not only introducing us into the market… I give a resounding thank you for helping me to become a better leader and to keep our company aligned with its vision without falling out of line with our strong values.

Why is this “wow!”? The company leadership sets the tone and direction for all. As we grow and become visible it can be so appealing to try and do everything and to say “yes” to other leaders and so-called experts that, if listening to intuition, this intuition (a gut feeling that “knows” our values and purpose) is screaming “no.”

Continue reading “Wow! Mentoring the leader”