Tag: balanced scorecard

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Leadership -Connecting with (your) people to improve results. Step 2: Mapping Strategy

In this Leadership series we are talking about connecting – connecting to people, connecting people to the business results you want, and getting those results.

In Step 1 you selected up to 3 of the most critical strategic themes or objectives. Now you will prepare to share these objectives or themes with those who need to act in order for Strategy to be executed.

I’ve decided to share with you how our company is taking these same steps. I hope this helps clarify the process…

For Abrige Corp the most critical objectives fall into these themes:
“Get Visible!” & “Systematize Everything.” I’ve logged these into our STRATEGY application, below: Continue reading “Leadership -Connecting with (your) people to improve results. Step 2: Mapping Strategy”

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Benchmarks for Productivity Target-Setting

I am working on Productivity Benchmarking for every function and every role in our organization. I have framed Metrics for each and every role so that I can get quantifiable data. I have started framing Factors of Metrics to ensure that the data collected has minimum errors attached to it. My next plan would be that I will start using these Metrics and start benchmarking according to industry standards. My Question: I have been able to get some data for Sales but I am finding it difficult to get data on technical people. So I have couple of questions here. 1. I would like to know the approach I have taken is right or wrong? 2. Whether we have any published data on benchmarking on IT industry or Technical Benchmarking for Individual roles? 3. What would be other ways to set Benchmarks on every functional role?

Lori’s Answer
(Answer shortened)

I love what you are doing. I agree it is a challenge in setting up, and you will face challenges in implementation, which we’ve discussed separately. To keep you moving now…

Plan for many phases with ample testing – mostly through conversation and analysis – as you grow this productivity measurement system.

Continue reading “Benchmarks for Productivity Target-Setting”

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Are performance management, business intelligence and balanced scorecard systems failing?

Are performance management systems – CPM, EPM, BI, BPM, Balanced Scorecard, Dashboards, etc. – failing?

I’ve been saying this for quite some time, and I’m now hearing it from others as well. It feels ok to be somewhat vindicated in my opinion. I’d much rather have organizations grow stronger and build value again.

I recently wrote: You are not getting answers…yet…

Did you know that your transactions-focused business intelligence and performance management systems are likely doomed to fail you? That’s right: as sophisticated as they might be, an inherent gap in your own systems is putting your business at risk.

Continue reading “Are performance management, business intelligence and balanced scorecard systems failing?”