Wow! Excellence is not perfection

You received a Holiday e-card from me today. It was a team effort, —– and me, and it gets my wow because it was started and completed fast! We’ve not always been good at “fast.”

Here’s our “wow” for this week: —–, I am sending you this “WOW!” because you did exactly what was needed to get this out on time, hurdling obstacles in this quick race.

Why is this “wow!”? At the last minute, Thursday, I decided to create a holiday video. I had confidence that we could get this done fast. And we did! But we were faced with many hurdles, most of which —- ended up having to jump over….

It started with me… I couldn’t figure out how to put together the light kit I purchased. I really wanted this to be my sincere, personal-yet-professional message. I also wanted it to be festive… Continue reading “Wow! Excellence is not perfection”

First, ask and engage people. “Connection Series”    Part 2

Here’s the first step to connecting people to and into your performance management system: Asking and engaging.

It seems so simple, yet without a system to help us (leaders) do so, our best laid plans and intentions get pushed aside. And when we make poor decisions, not connecting all the dots is usually why.

To take this step I have good news for you: you do not have to add to the “to dos” for your financial or technical teams to start on this improvement process. And you do not have to be an analyst. You do need to be willing to think through data to get a feel for the cause and effect between what is communicated and what gets done. Think of it as removing the “so?” to get to “oh! Got it.”

Continue reading “First, ask and engage people. “Connection Series”    Part 2″