Wow! October 11

We had an unexpected change this week so rather than being in Texas today, I am hereโ€ฆ

It is good to remember that โ€œEverything in life happens for a reason and a purpose, and it serves us.โ€

Now I realize you are thinking Iโ€™m off on a tangent! And you may be wondering why so many of these โ€œWow!โ€s are focused on what seems to be non-business stuff. What I can tell you is that people are the critical resource of any organization and without them we would have no โ€œWow!โ€โ€ฆ

That said this weekโ€™s โ€œWow!โ€ goes to a person Iโ€™ve been working with for a few years now and we will both tell you it has been rocky at times. And at times some things left us feeling not in control. Yet we both keep coming back with consideration of what is in our control to improve the situationโ€ฆand we take action.

The action-taker being honored today is ——–.

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Wow! Taking initiative

I really have to say โ€œWow!โ€ We have had a great show of team work this week.

As you may know, we have two themes going this year:

For our front lines the theme is โ€œVisibility!โ€ and involves gaining online traffic, reaching out also through direct mail and word-of-mouth referrals, engaging prospects and customers through continuous communication, converting leads to sales, and following up in a way that makes our customers say โ€œwow.โ€

For our support team the theme is โ€œStability!โ€ and involves not simply knowing what to do, but having the initiative to take responsibility and action, excel at teamwork (everyone can be a mentor), learn with an aim to enhance yourself while adding more value to the company, be accessible and communicate, communicate, communicate!

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