Question: How integral are non-revenue-earning support staff in the context of surviving the turbulent times and cost cutting ?
Lori’s Answer
You have asked a question that leads me to wonder if you are looking to cut costs in your organization. You are not alone.
So how does one look at the productivity of the organization and determine how to (instantly, if possible) reduce the cost structure without harm to revenue retention and generation?
I’m going to start with some general tips. I believe you will Find them useful even without my being specific to an organization in the conference and training sector. If you have signed up for a call, we can get more detailed.
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