Wow! Strength of team

I set a new precedence in my last email by extending a โ€œWow!โ€ to actions that did not necessarily happen by the preceding week, but triggered during the week in my mind (usually during a long fast walk!) and worth broadcasting. This weekโ€™s โ€œWow!โ€ follows this same trend. Another similarity is that this weekโ€™s entry has to do with learning. The difference, though, is that last week it was about someone who has greatly helped my learning. This time it is about a team member who is truly giving his best effort to learn and build his value to the team.

Hereโ€™s our โ€œwowโ€ for this week: โ€œWOW!โ€ , you are proving your strength of character as you step back from a lead role and take on projects for which you have introduced to us your peers and subject experts โ€ฆ all in a selfless drive to make sure Abrige & C-Secure get the final product we need.

Why is this โ€œwow!โ€? You and your team brought back DISCOVERY (after it did not accept operating system upgrades well) when others before you had failed. You simply took one step at a timeโ€ฆand did it!

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Wow! Taking initiative

I really have to say โ€œWow!โ€ We have had a great show of team work this week.

As you may know, we have two themes going this year:

For our front lines the theme is โ€œVisibility!โ€ and involves gaining online traffic, reaching out also through direct mail and word-of-mouth referrals, engaging prospects and customers through continuous communication, converting leads to sales, and following up in a way that makes our customers say โ€œwow.โ€

For our support team the theme is โ€œStability!โ€ and involves not simply knowing what to do, but having the initiative to take responsibility and action, excel at teamwork (everyone can be a mentor), learn with an aim to enhance yourself while adding more value to the company, be accessible and communicate, communicate, communicate!

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